924435 Berlin Operations Festangestellte Customer Success Manager (m/f/d) Job Description Your mission
  • Acting as the primary point of contact for our clients, building and maintaining strong relationships with key stakeholders
  • Consulting and sharing of best practices for the implementation and digitisation of their access processes
  • Support and training customers in configuring and using essentry
  • Collaboration with internal teams to create an added value for our customers by supporting the sales team during sales pitches or by sharing insights with the product team to drive product adoption and development
    • ]]>     Your profile
  • Bachelor's degree in business, information technology, or a related field
  • At least two years of professional experience in a customer-centric role; ideally in a VC-funded B2B startup or other high-performance environment
  • Passion for process improvement and exceptional customer experience
  • Affinity for technology and making data-driven decisions
  • Excellent communication skills in German and English; ability to explain complex matters in a structured way
    • ]]>     Why us?
  • The chance to join a small and highly motivated team in an early stage company started by an experienced founding team with a successful track record and solid financing 
  • Flat hierarchies and a pleasant, dynamic work environment 
  • Plenty of responsibility and the chance to build a category leader
  • Cooperation with reputable international customers
    • ]]>     permanent experienced full-time 1-2 account_management_non_commissioned customer_support_and_client_care 2022-12-14T17:16:24+00:00     1068001 Berlin General and Administrative Bewerberpool Initiativ Application Job Description Maybe we don’t have the perfect role for you right now — but that doesn’t mean we don’t really want to get to know you!

    By joining our Talent Pool, you stay one step ahead: we’ll keep your profile in mind and reach out as soon as the right opportunity comes up.

    Why join the Talent Pool?

    Because great people like you shouldn’t have to wait for a job posting.

    By signing up, you’ll get:

    • direct access to our talent team

    • exclusive updates on new job openings

    • the chance to be part of exciting projects — maybe sooner than you think

    ]]>     Your profile

  • Passion for what you do

  • Team spirit, initiative & a hunger for new things

  • Skills – whether gained through education, studies, or self-taught

  • Openness, creativity & personality

    • ]]>     permanent experienced full-time 1-2 other other 2023-03-30T10:06:48+00:00     2479006 Berlin Product & Engineering Festangestellte (Engineering/Product) Integration Manager (m/f/d) Job Description Your mission
  • You own the technical side of customer onboarding, bridging the gap between our Customer Success team and customers' IT departments.
  • You plan, document, and implement integrations between our platform and customer systems, ensuring smooth technical deployment.
  • You help deploying and configuring our Cloud Connector on customer infrastructure, troubleshooting connectivity and configuration issues.
  • You create comprehensive technical documentation for each customer integration, including architecture decisions, API specifications, and testing protocols.
  • You manage relationships with our integration partners and vendors, staying on top of platform updates and new integration opportunities.
  • You monitor post-launch integrations, analyzing logs and debugging issues to ensure ongoing customer success.
  • You develop standardized integration processes, testing plans, and best practices as we scale our customer base.
  • You collaborate closely with Customer Success, Product, and Engineering teams to ensure customer requirements are understood and met.
    • ]]>     Your profile
  • You bring professional experience in a technical customer-facing role such as implementation engineer, solutions engineer, or technical project manager.
  • You have hands-on IT administration skills (Windows Server, networking, basic scripting) and aren't afraid to dig into system configurations and log files.
  • You understand REST APIs, authentication mechanisms (OAuth, API keys), and can read API documentation to troubleshoot integration issues.
  • You're a natural project manager who stays organized, follows up proactively, and ensures nothing falls through the cracks.
  • You have excellent communication skills in German and English, able to explain technical concepts to both technical and non-technical audiences.
  • You take ownership and pride in delivering successful outcomes for customers.
  • You're curious, love learning, and aren't afraid to say, "I don't know, yet!"
    • Nice-to-haves:
    • Experience with identity management systems (Active Directory, Azure AD, Okta, etc.) or HR systems (SAP, Workday, Personio).
    • Familiarity with database basics (SQL queries, connection strings).
    • Background in IT support, system administration, or DevOps.
    • Experience managing vendor or partner relationships.
    ]]>     Why us?
  • The chance to join a small and highly motivated team in an early stage company started by an experienced founding team with a successful track record and solid financing 
  • Flat hierarchies and a pleasant, dynamic work environment 
  • Plenty of responsibility and the chance to build a category leader
  • Cooperation with reputable international customers
    • ]]>     permanent experienced full-time 2-5 IT Integration,Software Development,System Integration,Identity and Access Management (IAM),Technical Support,OAuth,DevOps,Microsoft Entra ID,Active Directory,IT Project & Program Management it_project_management it_software 2026-01-07T14:47:21+00:00     2110398 Berlin Sales & Marketing Revenue Ops Strategist (m/w/d) Job Description Your mission
    Key responsibilities include:
    • Designing, implementing, and optimizing end-to-end revenue processes (Lead → Opportunity → Customer → Expansion)
    • Owning CRM and revenue-related systems, ensuring data quality, reporting accuracy, and system adoption 
    • Driving forecasting, pipeline management, and performance reporting across all revenue teams 
    • Developing and maintaining compensation plans, quotas, and incentive models in close collaboration with leadership
    • Identifying bottlenecks and inefficiencies and translating insights into scalable operational improvements 
    • Supporting leadership with data-driven insights for strategic decision-making
    ]]>     Your profile
    You ideally bring:
    • Several years of experience in Revenue Operations, Sales Operations, or Business Operations, ideally in a B2B SaaS or subscription-based environment
    • Strong hands-on experience with CRM systems (e.g. Salesforce, HubSpot) and revenue tooling
    • A data-driven approach with the ability to turn complex data into clear insights and actionable recommendations
    • Solid understanding of sales methodologies, funnel mechanics, and ARR-based business models
    • High ownership mentality, strong communication skills, and the ability to work cross-functionally
    • A structured, proactive, and solution-oriented working style
    Nice to have:
    • Exposure to international revenue teams and multi-market setups
    • Familiarity with automation, BI tools, or SQL
    ]]>     Why us?
  • The chance to join a small and highly motivated team in an early stage company started by an experienced founding team with a successful track record and solid financing 
  • Flat hierarchies and a pleasant, dynamic work environment 
  • Plenty of responsibility and the chance to build a category leader
  • Cooperation with reputable international customers
    • ]]>     permanent entry-level full-or-part-time business_development_and_new_accounts sales_and_business_development 2025-05-16T11:43:26+00:00